FAQ
My package is damaged
We are sorry that your package arrived damaged. Here are the steps to quickly resolve this issue:
1. Check the condition of the package upon receipt.
2. Contact our customer service.
3. We will review your request.
4. Return or exchange (if applicable).
We do our best to ensure the safety of your packages, but if damage occurs during shipping, we will do everything we can to resolve the issue promptly.
I can’t connect to my phone/tablet.
If you are having trouble connecting your Bluetooth keyboard to your phone or tablet, here are some steps to resolve the issue:
1. Make sure Bluetooth is enabled on your device.
2. Ensure your keyboard is on and in pairing mode.
3. Check the distance between your devices (less than 10 meters).
4. Restart your device and the keyboard.
5. Check the keyboard’s battery.
6. Forget the keyboard and pair it again.
7. Consult technical support directly on the contact page.
Where is the Nomio keyboard made?
The Nomio keyboard is manufactured in China, following high-quality standards to ensure excellent performance and durability.
China is known for its advanced manufacturing capabilities, which allows us to offer top-notch products at competitive prices while maintaining strict quality control.
Yes, all our products are tested and meet rigorous quality standards to ensure they meet your expectations.
How is my keyboard packed ?
The packaging for the Nomio keyboard is designed with minimalism in mind. It focuses on efficiency and simplicity, reducing excess material while ensuring the product is securely protected. This approach not only makes it more environmentally friendly but also enhances the overall unboxing experience with clean, sleek design.
Can I connect to my TV ?
Yes, if your TV is natively equipped with Bluetooth, the Bluetooth keyboard can be connected to it. Simply pair the keyboard with your TV via Bluetooth to start using it seamlessly.
I want an AZERTY !
If you’re looking for an AZERTY version, feel free to send us a message, and we may add this option soon => CONTACT